Nevada Council on Problem Gambling


	You don't need to know all the answers, or even all the questions, just remember the number… When The Fun Stops...Help is just a phone call away.

The PROBLEM GAMBLERS HELPLINE, provided by the Nevada Council on Problem Gambling, is operated exclusively for responding to callers concerned with problem gambling and related issues. This service is the vital link that allows anyone… anywhere… anytime… to reach out for the help they need.

The toll-free number is answered by trained helpline specialists who provide caring, confidential assistance to callers throughout the State of Nevada. In addition, the number is linked into a nationwide system that automatically routes out-of-state calls to the appropriate regional call center providing similar services to their geographic area.

Key features:

• 24 hour / 7 day a week service
• Assurance of confidentiality
• Trained, professional staff
• Referral to treatment, support

and community resources

• Crisis intervention protocols
• Free information by mail
• Language translation capability
• Data collection & statistical reporting

Total Number of Calls Received	15,778
Unrelated or Incomplete Calls	14,648
Requests For Information	256
Requests for help	874
TOTAL CALLERS ASSISTED	1,130

	ABOUT THE GAMBLERS… 83% lived in Southern NV 15% in Northern NV 52% were men 47% were women 5% age 18-24; 20% age 25-34; 20% age 35-44; 24% age 45- 54; 31% age 55+	CALLERS CONCERNED ABOUT... 78% Self 8% Spouse 6% Parent, Child, Other Family 3% Friend EMPLOYMENT STATUS... 57% Employed 16% Unemployed 6% Retired